jy999 Terms and Conditions
Please read all of the following terms carefully before using the jy999 platform. This document sets out your rights and responsibilities.
Introduction and Acknowledgment
These Terms and Conditions ("Terms") apply to the use of the jy999 platform ("Platform") and its services. By accessing or using the jy999 website, mobile application, and all related services, you are automatically considered to have accepted these Terms.
Please read and understand these Terms. If you do not agree with any condition, please do not use the platform. For any questions, contact our support team.
Important: This platform is for people aged 21 and above only. Opening or using an account by minors is strictly prohibited.
Account Registration and Eligibility
2.1 Eligibility Requirements
To open an account and use the services on jy999, you must meet the following requirements:
- You must be at least 21 years of age.
- You must be legally entitled to participate in online gaming.
- All information provided at the time of registration must be true, accurate, and complete.
- Each person may open only one account.
- You must not reside in a country or region where online gaming is completely prohibited.
2.2 Account Verification
jy999 reserves the right to verify the identity of any account holder at any time. You may be asked to submit a national identity card, passport, or other valid documents for verification purposes. Withdrawals may be put on hold until verification is complete.
2.3 Account Security
It is your responsibility to keep your account password and login details completely confidential. You are responsible for all activity carried out through your account. If you believe someone has accessed your account without authorization, notify our support team immediately.
Deposits, Withdrawals, and Payments
3.1 Deposit Rules
The minimum deposit amount on jy999 is ৳300 (three hundred taka), which applies to all payment methods. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer.
- Deposited funds will only be credited to the account from which the transaction was initiated.
- It is your responsibility to provide accurate payment details at the time of deposit.
- If a deposit is delayed due to a technical issue, please contact our support team.
- Depositing using a third-party account is strictly prohibited.
3.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 30 minutes to 3 hours.
- Withdrawals will only be made to the same payment method used for the deposit.
- Withdrawals may be held if account verification has not been completed.
- Withdrawals may be suspended pending investigation if fraudulent activity is suspected.
- If your balance includes a bonus, you cannot withdraw until the related wagering requirements have been met.
Note: Some transactions may take slightly longer due to payment gateway processing. For any issues, contact our 24/7 live chat support.
Bonuses and Promotions
4.1 Welcome Bonus
On your first deposit at jy999, you can receive a 200% welcome bonus of up to ৳15,000. The following terms apply to this bonus:
- The wagering requirement for the bonus is 20 times (20x).
- The bonus applies to the first deposit only and can be received once per account.
- Not all games played with bonus funds will count toward wagering — restrictions may apply to specific games.
- The bonus balance cannot be withdrawn before the wagering requirements are met.
- A time limit may apply when claiming the bonus.
4.2 VIP Program
The jy999 VIP program has five levels, and weekly cashback benefits are provided at each level:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.3% weekly cashback
- Gold: up to 0.5% weekly cashback
- Platinum: up to 0.6% weekly cashback
- Diamond: up to 0.8% weekly cashback
Levels are determined based on player activity and engagement on the platform. The benefits and terms for each level may change.
4.3 Other Promotions
From time to time, jy999 may run various promotional offers, reload bonuses, or special events. Each promotion will have its own terms and conditions, which will be clearly stated in the promotion details. Multiple bonuses cannot be used at the same time unless stated otherwise.
Fair Play and Prohibited Activities
5.1 Prohibited Activities
The following activities are strictly prohibited on jy999:
- Attempting to obtain bonuses or promotions through fraudulent means.
- Operating multiple accounts.
- Accessing another person's account or using it without authorization.
- Playing games using automated software, bots, or scripts.
- Using the platform for money laundering or illegal financial activity.
- Attempting to breach the platform's security systems.
- Operating an account using funds from a third party.
5.2 Consequences of Violations
If any of the above prohibitions are violated, jy999 may take any of the following actions:
- Temporarily or permanently suspending the account.
- Canceling bonuses or winnings obtained through fraudulent means.
- Freezing the account balance and making a decision subject to investigation.
- Notifying law enforcement authorities where applicable.
5.3 Fair Play Policy
jy999 is committed to ensuring a fair and transparent gaming environment. All our games are secured with SSL encryption and operated using Random Number Generator (RNG) technology, which ensures unbiased outcomes.
Account Closure and Termination
6.1 Closure at User Request
Any player may request to close their account at any time. To make a request, contact our support team via 24/7 live chat or email. The opportunity to withdraw any outstanding balance will be provided before the account is closed, subject to wagering requirements.
6.2 Termination by the Platform
jy999 reserves the right to close any account without notice for breach of terms, fraudulent activity, or other reasonable grounds. In such cases, balances related to fraud may be forfeited.
6.3 Self-Exclusion
As part of responsible gaming, players can use the Self-Exclusion option to lock their account for a set period. For more information, see our Responsible Gaming page.
Intellectual Property and Privacy
7.1 Intellectual Property
All content displayed on the jy999 platform — logos, trademarks, graphics, text, software, and games — is the property of jy999 or its licensed partners. Copying, reproducing, or distributing any content without prior permission from jy999 is strictly prohibited.
7.2 Protection of Personal Information
The personal information you provide is collected, stored, and used in accordance with our Privacy Policy. We keep your information secure using SSL encryption and advanced security technology. Your information is not sold to third parties.
7.3 Cookies and Tracking
Our platform uses cookies to improve functionality and personalize the user experience. Continuing to use the platform means you consent to the use of cookies. For more details, read our Privacy Policy.
Responsible Gaming
jy999 always places responsible gaming as its highest priority. We believe gaming is a form of entertainment and should never be a cause of financial stress or mental health problems.
- Never bet more than you can afford.
- See gaming as entertainment, not as a source of income.
- Avoid placing more bets to try to recover losses.
- Take regular breaks and monitor your gaming habits.
- Use the limit-setting features (Deposit Limit / Session Limit).
For more information and support on responsible gaming, see our Responsible Gaming page.
Warning: Gambling can be addictive. For people aged 21 and above only. Play responsibly.
Limitation of Liability
jy999 is not responsible for the following:
- Losses caused by technical errors, server downtime, or loss of internet connection.
- Delays or failures by third-party payment providers.
- Any issues arising from user negligence or incorrect information.
- Unforeseen circumstances (Force Majeure) — natural disasters, cyberattacks, and the like.
In any situation, jy999's maximum liability will be limited to the balance currently in the user's account.
Changes to Terms and Applicable Law
10.1 Changes to Terms
jy999 reserves the right to change, amend, or update these terms and conditions at any time. A notice will be provided on the platform for significant changes. Continuing to use the platform after any changes means you have accepted the updated terms.
Visit this page regularly to stay informed about the latest terms and conditions.
10.2 Dispute Resolution
If a dispute arises, an attempt will first be made to resolve it through our customer support team. If you are not satisfied with the support team's decision, the next steps will be determined through discussion.
10.3 Severability
If any part of these terms is found to be invalid or unenforceable, the remaining terms will continue to be fully effective.
Contact Us
For any questions or comments about these terms and conditions, please contact our support team:
Our customer support team is ready to serve you 24 hours a day, seven days a week.